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Privacy policy

This privacy policy explains what data we process when you use golfroom.lt, why, and how long we keep it.

Data controller

MB Toema, company code 305901119, VAT code LT100015652914, registered office Kuosų g. 20-66, LT-91187 Klaipėda, Lithuania. Email: info@golfroom.lt, phone +370 698 07167.

What we process and why

  • Account details – name, email, phone number, date of birth and password (stored only in encrypted form). Needed for your account, bookings, contacting you and approving club members.
  • Bookings and payments – booked times, prices, credit used, credit purchases, memberships and gift coupons. Needed to provide the service and for accounting.
  • Door codes – each paid booking gets a temporary door code that works only during the booking.
  • Logging in without a password (Face ID, Touch ID etc.) – if you turn it on, we store only a public key. Your face or fingerprint data never leaves your device and is never sent to us.
  • Phone notifications – if you turn them on, we store your device's notification address. Notifications are only about your bookings.
  • Playing together – if you mark that you are looking for a partner, other logged-in customers see your first name and the initial of your last name, the booking time and your note. Your phone number is shown only to the people you accept into your game.
  • Clicks on buttons in our emails – when you click a button in our email, we record the click. We do not track email opens.

We process data because it is needed to perform our contract with you (bookings, payments, door codes), because of legal obligations (accounting), and with your consent (phone notifications, logging in without a password, playing together).

Who receives data

We share data only as far as needed to provide the service:

  • Paysera – to process payments. We never receive your card or online banking details.
  • TTLock – the door lock system receives only the door code and its validity time, without your name.
  • Hostinger – the website server in the European Union.
  • Google (Google Workspace, Google Drive) – to send emails and store backups.
  • Apple, Google and other browser notification services – to deliver notifications to your phone, if you turned them on.

We may use your phone number to invite you to the Golfroom Viber community. It follows Viber's rules, and you can leave it at any time.

Cookies

We use only necessary cookies: to keep you logged in, to protect against forged requests and to remember your language. We use no advertising or tracking cookies.

How long we keep data

Account data is kept while you have an account. Booking and payment data is kept as long as accounting law requires. When an account is deleted, personal data is removed, while records needed for accounting remain without your name and contacts. Backups are deleted automatically after 90 days.

Your rights

You have the right to access, correct and erase your data, to restrict its processing, to receive it in a portable format and to object to its processing. You can withdraw consent (for example, for notifications) at any time in your account. Most data can be seen and changed under "My details".

For any of your rights, write to info@golfroom.lt. If you believe your data is handled improperly, you can contact the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).